The DMP Group :: TOD members are passionate about helping organizations realize competitive advantages in the marketplace through the identification, development, and leveraging of organizational strengths.

business solutions > training & organization development

The DMP Training and Organization Development team (TOD) provides a combination of experience-based, research-backed, industry-proven training products and consulting services designed to address many of the challenges facing organizations today. TOD members are passionate about helping organizations realize competitive advantages in the marketplace through the identification, development, and leveraging of organizational strengths.

TOD delivers a comprehensive set of Human Resource and Organization Development interventions and services, including:

Human Resources Recruiting/Staffing Employee Relations Diversity Training Labor Relations Legal/Compliance	Individual Effectiveness Leadership Development Coaching/Mentoring Career Planning 360 Degree Feedback Development Planning
Team Effectiveness Team Building Facilitation Group Norms New Leader Assimilation Role Clarification	Organization Effectiveness Change Management Structure & Design Performance Management Succession Planning Strategic Planning

In addition, we have created an organization alignment methodology that effectively helps organizations properly align resources (human and other) with organizational goals.

TOD specializes in helping organizations understand the importance of establishing service as a corporate value, communicating that value throughout the organization, and providing the tools that ultimately help create and reinforce a service-driven culture. Our highly successful SNIPPETS customer service program uniquely meets the needs of organizations challenged with both internal and customer-facing customer service issues.

Take a tour of the Snippets Training Program >